FAQ

Frequently Asked
Questions

Your questions, answered.

We know starting something new—especially when it comes to your health and fitness—can raise a few questions. This page is designed to walk you through the journey of working with us: who we help, how we train, how we support you, and what to expect.
Whether you’re brand new to the gym, coming back from injury, or looking for something more personal and structured, you’ll find everything you need here.

Still unsure? You can book a free 15-minute call or download one of our free resources anytime.

Our Top 5 Questions Answered

We’re not a regular gym—and that’s the point.

We’re a private, appointment-only studio focused on delivering a high standard of personal training in a friendly, ego-free space. You’ll never feel lost, overlooked, or pushed through a generic plan. Everything we do is built around the individual—from your program and coaching style to your schedule, support, and progress tracking.

Want to see more? Watch this quick video on what sets State of Fitness apart.

We follow a simple 4-step onboarding process designed to help you feel clear and confident from day one:

  • Step 1: Free 15-Minute Discovery Call to make sure we’re the right fit 
  • Step 2: Free 45–60 Minute In-Person Consultation, Assessment, and meet and greet
  • Step 3: Before Your First Session we’ll get you onboard and craft your first training program with us 
  • Step 4: Start Training – First Booked Session. Turn up to train, and we’ll handle the rest
We offer paid trial sessions after your in-person consultation and assessment. Because every program is tailored, we first need to understand your goals, movement, and training history. That way, your trial session is personalised and safe—rather than just a generic workout.
Absolutely. Many of our members are beginners or returning after time off or injury. Everything we do is tailored to your starting point—including how we coach you, structure your sessions, and progress your program. We also collaborate with physios, osteos, or myotherapists to ensure your plan aligns with your rehab plan if needed.
If you’ve been lifting for a while but feel like you’ve hit a plateau, we can help you break through it with high-level programming, expert technical coaching, and intelligent progress tracking. Our coaches are university-qualified, and many have experience working with athletes. So whether you’re chasing a new strength goal, refining technique, or just want actual structure and accountability, we’ll challenge you in a way that’s intelligent, progressive, and performance-driven.

FAQ Menu

Getting Started
About State of Fitness
Training & Programming
Coaching & Support
Progress Tracking & Results
Nutrition & Lifestyle Support
Membership & Commitments
Payments & Pricing
Studio Access & Facilities
Results & Expectations
1. Getting Started
We offer paid trials after your in-gym consultation if you want to experience a session before committing to regular training. Because our programs are personalised, we begin with a movement assessment to ensure your trial is safe and effective.
It starts with a free 15-minute phone call with one of our coaches to ensure we’re the right fit. From there, we’ll book you in for a free in-person consultation and assessment. This gives us a chance to understand your goals and movement and allows you to experience how we coach and support our members before committing.
This 45–60-minute session includes a meet-and-greet with one of our expert coaches, a deep dive into your training goals, history, and preferences, and an entire movement assessment. If there’s time, we’ll also take you through a short workout to give you a feel for our style. This session is all about building clarity before your first booked session.
Yes! Most of our members come from referrals, so the more, the merrier. The only caveat is that each person will need to complete their consultation and assessment so we can ensure that what we’re doing in the gym is safe and effective for them, too.
No, we don’t offer free trials. Our highly personalised service begins with a one-on-one consultation and assessment. After that, you’re welcome to purchase a paid trial session if you’d like to experience training with us before committing.
Occasionally, yes. Because we offer private, appointment-only coaching, peak times can be booked out. If your preferred time isn’t available, we’ll provide the following best options and can place you on a priority waitlist.
2. About State of Fitness
We offer private, appointment-only personal training with a high standard of care and structure. Our coaches deliver personalised programs—not cookie-cutter templates—and our clients feel supported, heard, and guided every step while enjoying our extremely well-equipped South Yarra studio.
Becoming a PT can take just a few months. Our coaches hold university degrees in Exercise and Sport Science, giving them a deeper understanding of how the body works. This results in safer, more effective training, better communication with health professionals, and higher-quality coaching.
Supportive, focused, ego-free, fun, and welcoming. We’re a private studio, so you’ll never feel overwhelmed by crowds. You’ll be surrounded by people who are there to get better—not show off.

Yes, every program is tailored to your assessment, goals, movement, and schedule. As you improve, we will adapt your program so you can keep progressing safely and effectively.

Yes. We are appointment-only, and everything shared with us is confidential. Our environment is safe, private, and professional.
Absolutely. Many of our members start as beginners. Our four-step onboarding process ensures you’re supported from day one. Your coach will take you through an assessment, walk you through your first few sessions, and build a program tailored to your pace.
Absolutely. We work with everyday people—professionals, students, parents, and retirees. Whether you’re brand new or years into your training, we’ll meet you where you are.
If you prefer to be left alone, are looking for a boot camp or quick fix, or thrive in high-pressure environments with people yelling at you, this may not be the right fit. Our coaching is structured, supportive, and focused on sustainable progress.
No—we don’t allow headphones during sessions. All sessions are coach-led and interactive to ensure proper form, safety, and feedback. Let us know if you prefer minimal conversation while training—we’ll always respect your preference.
3. Training & Programming
Yes. Your program is tailored to your body, goals, movement, and the number of days you train in and out of the studio.
Sessions are 60 minutes and include a warm-up, strength training, and (optional) conditioning or accessory work. We use efficient upper/lower supersets and smart progressions to ensure each workout is purposeful.

Yes. If you train elsewhere, travel often, or want extra sessions at home, we can provide custom workouts to fit your setup and schedule.
Program structure for 1 to 3 workouts per week:
This is personalised, but we typically focus on full-body sessions using smart supersets, strength training, and accessory work to maximise results with minimal time.
Program structure for 4+ workouts per week:
This depends on multiple factors, but typically we’ll use structured splits (e.g. upper/lower) to increase volume, reduce fatigue, and add room for more focused strength and hypertrophy work, especially if you’re training back-to-back.

You can give feedback during sessions, via SMS, or through our member app by submitting a check-in at week 4 of your program block.

Yes—our onboarding process includes a detailed movement assessment and discussion about your injury history. This helps us personalise your plan and, if needed, communicate with your physio or health team to keep things safe and effective.

We specialise in strength, movement, rehab, body composition, and long-term strength and fitness. Whether you’re returning from injury, training through pregnancy, or chasing a performance or physique goal, we’ve got you.
4. Coaching & Support
You’ll be coached by one of our university-qualified trainers, who has experience in strength training, rehab, and behaviour change. More importantly, our staff are good people who care, with international experience and a high level of professionalism.
Usually, yes. We aim to keep you with the same coach for consistency but this is not always possible. If scheduling requires flexibility, your program is shared between coaches so training stays seamless.
All of our coaches hold degrees in Exercise and Sport Science. On top of that, they’ve completed additional practical certifications and hands-on coaching experience in rehab, performance, and advanced strength training.
Yes. Based on your needs, you’ll receive progress tracking, check-ins, extra workouts, nutrition and lifestyle support—all depending on the level of communication you prefer.
Structured and supportive, we’ll push you in a way that suits your personality, goals, and mindset without shouting or pressure. Training should feel challenging but achievable.
Absolutely. We frequently liaise with physios, osteos, and other practitioners to ensure your training supports your recovery and overall health.
You can speak with us in the studio, or contact us directly via email or SMS during business hours (Mon–Fri 9am–6pm, Sat 8am–12pm).

5. Progress Tracking & Results

No—you’re completely in control of how much is tracked. Some clients love the numbers. Others just want to show up and train. Either way, we’ll guide you, adjust your program, and help you progress. The level of tracking is up to you.
Our coaching app tracks all your lifts (weights, sets, and reps). At the end of each training block, we generate a bar graph to visualise your progress and share it with you. This helps us review, refine, and keep you progressing.
We use the Evolt360 body scanner. After each scan, we compare your results and save the data to your State of Fitness account so that you can monitor improvements in lean mass, body fat, and other key metrics over time.
Our app integrates with MyFitnessPal, and members can access our staff Cronometer account. If you prefer not to track with an app, we can support you with realistic meal plans, templates, or habit-based strategies that suit your lifestyle.
Yes. We regularly check in with you during sessions and offer SMS or phone support if you want extra accountability. We also run biannual strength testing events for those who want to measure strength and fitness formally.
We measure your progress using data (strength, scans, habits) and how you feel—stronger, more confident, and more capable in your body. Progress looks different for everyone, and we’ll help you celebrate it in a meaningful way.

6. Nutrition & Lifestyle Support

Yes. All members have access to nutrition support based on their goals and preferences. We offer included and paid options, depending on how much 1-on-1 support you need. That could mean a simple meal plan, tracking, or habits coaching.
We offer two structured 12-week programs: one focused on fat loss, the other on muscle gain. Each program includes tailored training, coaching, accountability, and the option for added nutrition support—either complimentary or paid.
Absolutely. Whether your goal is fat loss, building strength, or simply improving your energy, we’ll provide clear and realistic guidance based on your lifestyle and habits.
Yes. Depending on your goals and communication style, we offer check-ins, habit tracking, and messaging to support you outside your sessions.
Yes—always. You’ll never be asked to follow extreme or unsustainable diets. We work with you to build a structure that aligns with your preferences, time, and lifestyle—so it actually sticks.
No problem. We can support you with portion-based templates, meal guides, and habit coaching that don’t require logging or measuring anything.
We’ll show you how to log your food accurately and use the data meaningfully. Whether using MyFitnessPal or Cronometer, we’ll help you interpret and adjust your intake so you get the most from your efforts—without the overwhelm.

7. Membership & Commitments

No. We don’t believe in locking people in. If you ever need to stop training, just let us know with 7 days’ notice. That’s it.
Absolutely. If you’re going away or need a break, just give us 7 days written notice, and we’ll pause your membership and payments accordingly.
We’ll work with you. That might mean adjusting your program or pausing your membership. Our approach is flexible, human, and here to support you through life’s curveballs.
We ask for at least 24 hours notice to cancel or reschedule a session. This gives us time to offer that spot to another member.
If something urgent comes up inside the 24-hour window, just let us know. We’ll always do our best to reschedule your session at no extra cost. We’re human too.

If you take more than five weeks off annually and want to secure your recurring time slots, a small holding fee applies—but it’s optional.

8. Payments & Pricing

Nope. There’s no joining or admin fee—just book a call, and we’ll guide you through everything.

Yes. Just fill out our short enquiry form and we’ll send you a full breakdown of pricing and membership options.

We prefer direct debit using your card or bank account. Payments are made in advance and processed on Mondays, either weekly or fortnightly. If needed, we can also offer invoicing or session packs.
Most members choose weekly or fortnightly billing, but we’ll work with you to set up whatever is easiest for you.
No problem. You can update your payment information anytime through our member app, or just let us know, and we’ll help you sort it out.
Nope. If a payment fails, we’ll contact you and help you fix it—no penalties, no stress.

Your membership includes:

  • A personalised training program delivered through our member app

  • Weekly personal training sessions with expert coaches

  • Progress tracking, check-ins, and support

  • Optional nutrition and lifestyle coaching (included or paid, depending on your plan)

Access to additional workouts if you train outside the studio

No, essential nutrition support is included and we can provide you with a meal plan if needed. We offer paid nutrition packages as an add-on if you want more in-depth coaching and regular check-ins.

No—we don’t offer discounts. Every membership includes a high level of service and individualisation, no matter how often you train.

9. Studio Access & Facilities

We’re located upstairs at 349 Chapel Street, South Yarra. Access is via staircase only. Your coach will greet you on arrival. Not sure how to find us? Watch this quick video.

Yes, if you train with us twice or more per week, you’ll have access to the gym during select off-peak hours (9:30am to 1:30pn Monday through Friday) to complete extra workouts at your own pace.
No—we’re not a commercial gym. All sessions are private, scheduled in advance, and delivered by a coach.
Yes. We have two toilets and a private single shower, with clean towels available for members.
Yes—there’s usually street parking available on Chapel Street. You can also park in the Prahran Market car park, which is a 3-minute walk from the studio.

10. Results & Expectations

Within the first few weeks, you’ll feel stronger and more mobile. With consistent training and nutrition, visible changes to your body (muscle and fat loss) typically take 6–12 weeks. We focus on progress that lasts, not overnight changes.

Stronger lifts, better posture, reduced pain, more energy, improved body composition, and more confidence in and out of the gym—our members make consistent, sustainable progress that extends beyond aesthetics.
It depends on your training history and lifestyle. If you’re already active, twice a week might be enough. If you’re starting from scratch, we’ll build you up gradually. More isn’t always better—consistency is key.
Plateaus happen, and that’s where coaching matters. We’ll examine your training, recovery, and nutrition and make adjustments to keep things moving forward.
We guarantee expert coaching, structure, and support. But results take effort, and progress depends on what you put in. If you show up and follow the plan, we’ll help you get there—with no gimmicks or shortcuts.
Because we stand behind what we do. If after your first 30 days you don’t feel confident, supported, or like we’re the right fit, we’ll refund your payments—no awkward conversations, no pressure, no hard feelings.

© 2024 Copyright State Of Fitness

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